Ease of Use: Compared to many online collaboration tools, Zoom is extremely user-friendly and requires little technical know-how. This makes it easier for all employees to participate in discussions, trainings, and meetings without needing detailed instructions or assistance.
High Quality Audio and Video: Zoom provides high quality audio and video even with multiple participants, reducing the risk of miscommunication or misunderstanding due to poor connection or quality.
Integration Capabilities: Zoom can be smoothly integrated with various business tools, such as Outlook, Gmail, or Slack, allowing employees to schedule, start, and join meetings from their preferred platform.
Comprehensive Toolset for Collaboration: Zoom offers a wide range of collaborative tools such as screen sharing, whiteboarding, breakout rooms and recording option, that foster real-time collaboration and efficiency.
Availability across Devices: Zoom is available across a wide range of devices, including desktops, laptops, tablets, and smartphones, meaning employees can stay connected and participate from wherever they are.
Limited Features for Free Users: While Zoom does offer a free version, many of its best features are locked behind a paywall. This includes things like meetings of more than 40 minutes in length, which can be a real obstacle for companies that want to run longer team meetings or brainstorming sessions.
Difficulties in Large Meetings: When there are too many participants in a meeting (which is often the case in larger corporations), it becomes difficult to manage the group, leaving some attendees feeling left out or ignored.
Dependency on Internet Connection: Zoom's performance remains heavily dependent on internet speed. If users don’t have a stable and high-speed internet connection, they can face issues with sound and video quality, disrupting the collaborative process.
Difficulty with Screen Sharing: While Zoom does offer screen sharing, the feature can be complicated by a few issues. Only one person can share their screen at a time. It becomes challenging when multiple persons need to share their work simultaneously.
Lack of Built-In Task Management: Zoom does not provide a built-in feature for task management during meetings. A lack of tools for assigning tasks, setting deadlines, or tracking progress can interrupt the workflow and necessitate the use of additional software.